Join An Award Winning, Respected, Growing IT Firm.

Avenir IT was born in 2008 as a Technology Management Firm dedicated to helping business owners and executives in operating a small or medium size business, enjoy Stress Free IT by delivering computer support and IT solutions that just plain work.

For over a decade we have helped numerous clients in Winnipeg and surrounding areas lower their business risks, improve efficiencies and increase profitability. Along the way we’ve been awarded as one of Canada's 50 best Managed IT companies in 2017 through 2020, three time Winnipeg Consumer Choice Award winner in the category of Computer Consultants as well as the 2016 Entrepreneurship award in the category of innovation with the Saint-Boniface Chamber of Commerce.

We like to surround ourselves with great local businesses with which we can build a friendly and professional relationship. Our technical team are certified, have lots of experience in their trade and most importantly – love people.

Avenir IT is partnered with the best technology and Internet companies in the world, and when coupled with our team, delivers the best solutions to meet all the Information Technology needs for Manitoba businesses!

We have great incentives! A focus on work-life balance and a fun family like team atmosphere! Apply today!

Founded:  2008 Headquartered:  Winnipeg, MB Canada
Phone:  204-289-4384 Website:  https://avenirit.com
Level 3 IT Technician
Location:
105-420 des Meurons st.
Winnipeg, MB R2H2H9
Canada
Department:
Help Desk
Full/Part Time:
Full Time
Job Type:
Regular
Years of Experience:
5 - Years
Level of Education:
Bachelor's Degree
Shift:
Day Shift

Description:

Do You Play On Expert?

Are you a driven IT professional with strong technical skills and a proven track record for building and maintaining positive client relationships? Do you possess sound judgment with the ability to resolve complex business technology issues? Do you want to work with a trusted, growing IT firm that has great values and a dynamic and fun team focus? Then we have the career for you!

Avenir IT Inc is currently looking for a Tier III (Level 3) IT Technician. The Tier III technician is responsible for providing senior level technical assistance. They are able to troubleshoot and resolve the most difficult and complex networking, infrastructure and server issues; diagnosing and isolating the problem and implementing solutions. They will have the ability to analyze existing systems and procedures and make proactive recommendations for improvements and best practices. The Tier III is additionally responsible to assist with technical escalations that stretch beyond the teams Tier II scope of support. 

Responsibilities:

This is a front-line customer facing role that requires solid communications skills, expert troubleshooting & technical abilities. The position has many responsibilities that include but are not limited to the following:

  • Client Support - Provide daily support to our existing clients, including their servers, workstations, storage, backup, DR, firewalls, switches, applications & overall connectivity
  • Systems Architecture - Work directly with Team to help architect major infrastructure & system upgrade projects for our clients
  • Project Lead Engineer - Perform project installations & implementations as a hands-on engineer and be directly responsible for the complete life cycle of the project from inception to client hand off
  • R&D - Work directly with our team to research, test and evaluate new products & technologies.
  • Receive and respond to Tier 2 escalations.

 

We offer a competitive salary and an exceptional benefits package with a focus on work/life balance. Learn more about us here: https://avenirit.com/careers

If you are interested, please respond and make sure to include the quote, “I play on expert!” on your cover letter.

If you are chosen for an interview – you will be required to complete a technical assessment and a fulfilling conversation full of humour and water cooler chatter with our COO.

Move Your IT Career Forward By Joining An Award Winning, Respected, Growing IT Firm.


Skills:
  • Windows Server (all versions)
  • Firewalls, Managed Switches, VPNs & WiFi (VLAN, Routing knowledge)
  • Exchange Server (all versions)
  • Experience with Hyper-V & VMware Infrastructure
  • MCSA, MCSE, CCNA or VCP Certification is desired
  • Azure & Office 365
  • Remote Desktop Server
  • SANs
  • SQL Database and permissions
  • VoIP administration
  • Extensive knowledge of Active Directory
  • Solid understanding of complex IP networks
  • Strong interpersonal skills, including written and verbal communication, time management, project management 
  • Proficiency in presentation of technical and business subjects to technical and non-technical audiences
  • Strong work ethic, attention to detail, and drive to be successful
  • Ability to work independently with minimal supervision or assistance.
  • Minimum five years relevant IT experience fully supporting and building SMB environments.
  • Aptitude and desire to build and mentor a team of your own.
  • Professional yet fun and friendly attitude!

Language Requirements:
English
Manages Others:
Yes
Travel Required:
Up to 50%
Pay Range:
C$50,000 CAD to C$70,000 CAD per Year
Pay Comments:
Benefits:
Version 1.56.8.25326 updated 10/15/2021 2:04 PM