The Student Billing Specialist (SBS) is the initial point-of-contact for all Tuition Billing and Payment inquiries from families and students. SBS updates and administers student and family accounts, ensuring all information is accurate and up-to-date. SBS collects payments and notifies families if payments are overdue.

Key Responsibilities:

• Review school enrollment agreements for completeness

• Setup new students and families in Blackbaud Tuition Management system

• Prepare and mail statements when requested

• Set up Tuition Management accounts and post payments as received

• Set up special billing and payroll deductions for Faculty/Staff

• Coordinate with outside agencies offering financial scholarships/support for our students

• Run monthly reports and assist Controller with balancing to general ledger and month-end close

• Record charges and credits for services to student accounts in accordance with signed contracts and billing sheets

• Maintain supporting documentation for all charges and credits

• Prepare A/R aging reports at month-end for review with Controller/DFO

• Review and prepare student accounts for write off/collections

• Follow up with telephone calls to families who are >30 days late with payments

• Maintain enrollment spreadsheet for new & returning students

• Maintain prorated cost for tuition and supervision

• Process accounts for write off and collection

• Maintain account status with all collection accounts via Lawyer and attend court hearings

• Produce employee tuition contracts, payroll deduction and maintain tuition remission eligibility

• Process financial documents for parents to report students attending Barrie and flex spending

• Order supplies and set up and promote Tuition Refund Plan with Dewar/Parents

Other Duties

• Assist Controller with tuition reconciliation and month-end close

• Assist in preparation for annual and year-end audits

• Business Office Liaison with the Admissions Department

• Member of the Financial Aid Committee

• Other duties as assigned

Qualifications:

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field.

• Minimum of 3-5 years of experience in billing, accounts receivable, or a related financial role, preferably in an educational setting.

• Strong understanding of student information systems, billing software, and financial regulations.

• Excellent communication and interpersonal skills, with a customer service orientation.

• Ability to analyze financial data, generate reports, and provide recommendations.

• High level of accuracy, attention to detail, and problem-solving skills.

• Familiarity with US Generally Accepted Accounting Principles (US GAAP)

• Proficiency in Microsoft Office Suite, particularly Excel.

• Experience with financial aid processes, student account management, or Blackbaud Tuition Management is a plus.

Work Environment:

• Office-based role with occasional interaction with students, parents, and staff.

• A fast-paced environment requiring multitasking and attention to detail.

• Some evenings or weekends may be required during peak billing periods.

Compensation and benefits are competitive, with an anticipated annual salary range of $55,000 to $ 65,000

 We are an equal opportunity employer and encourage applications from individuals of all backgrounds.