All Computers Go


An Investment In Your Company’s Security Tech - The All Computers Go Difference

Many companies spend more time considering their next holiday party than finding the right Security provider for their Technology. Studies prove that Technology Investments can propel business forward, while negligence of exploitable vulnerabilities, can put them in harm’s way.
Founded:  2002 Headquartered:  Chester, NJ Contact:  35 Seminary Ave
Phone:  (908) 879-1836 Website:  www.allcomputersgo.com
Helpdesk Support
Location:
35 Seminary Ave
Chester, NJ 07930
United States of America
Department:
Information Technology
Full/Part Time:
Full Time
Workplace Type:
Years of Experience:
2 - 5 Years
Level of Education:
High School Diploma
Shift:
Day Shift
Description:
We have an opening to support our continued growth. Join our technical support team that delivers world-class technical support onsite, offsite, via e-mail, live chat, and phone for end users across the nation. 

Daily responsibilities include updating ticket information, answering technical support calls, assigning tickets severity, prioritizing work accordingly, collaborating, and working with other technicians to resolve issues. Receive and work on break/fix requests from the service bench. Troubleshoot, diagnose, repair, install, setup, configure, and deploy workstations, printers, switches, peripherals and software packages. Test new equipment, image operating systems, perform data backups and restores, setup workstations. Teach customers and employees on various applications and operating systems. Communicate highly technical information to both technical and non-technical users.
Skills:
Required Skills/Experience: 
* Associate's degree in technical related field or 1+ years in a similar position
* Experience troubleshooting, configuring, deploying, and administrating Microsoft workstations connect to a domain.  
* Proven track record of delivering quality work and excellent communication skills
* Ability to manage multiple priorities effectively and on a consistent basis
* Ability to thrive under pressure and deliver effectively in a fast paced environment 
* Excellent organizational, communication, analytical and interpersonal skills 
* Ability to learn quickly in a dynamic environment and deliver on commitments in a timely manner
* Reliable transportation and a clear driving record

Desired Skills/Experience: 
* Associate's degree in technical related field
* Prior experience in a desktop support role
* Strong experience working in Active Directory
* Certification training such as MCITP: Support Technician, MCSA

 

** To be considered for this position you must complete an online technical assessment that will take approximately 30-60 minutes to complete. If you are applying using Indeed, a link to the IntelliHire assessment will be emailed to you within 15 minutes after you apply. **

Language Requirements:
English
Manages Others:
No
Travel Required:
Negligible
Pay Range:
$25,000 USD to $45,000 USD per Year
Pay Comments:
Benefits:
Dental Insurance
Paid Time Off
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Version 1.56.8.36069 updated 4/24/2024 8:02 PM