Qualifications:
· AA degree or High School diploma/ equivalent
· Fluent in Spanish and English
· Three years’ experience in an administrative assistance capacity demonstrating increasing responsibility
· Experience with office organization and equipment including multi-line phones
· Strong typing and proofreading skills
· High level of comfort using the full Microsoft package (Word, Excel, PowerPoint & Publisher), operating email, and researching & retrieving information from the internet
· Excellent verbal and written communication skills, good interpersonal skills
· Demonstrated ability to prioritize and manage multiple tasks
· Must have flexibility to work occasional evenings and weekends (less than 10% of time)
· Must be able to work with clients in crisis and assess and direct them to assistance as needed
· Ability to understand intimate partner violence and how it affects the client population
· Ability to work with clients in crisis, ascertain the appropriate information and direct their requests as necessary
· Ability to develop and maintain good relationships with individuals of diverse backgrounds including clients, House of Ruth Maryland staff, and members of the community
· Dedication to the mission of the House of Ruth Maryland
· Ability to pass a criminal background check
· Must be able to lift 20 pounds to assist with donation and package receiving