Overview

THE HARRIS PRODUCTS GROUP

The Harris Products Group is a world leader in metal working products used in the brazing, soldering, welding, cutting and gas distribution industries. The company was formed in 2006 with the merger of Harris Calorific, Inc., a manufacturer of gas welding and cutting equipment and gas regulation and distribution systems since 1905 , and the J.W. Harris Co., a manufacturer of brazing and soldering alloys and welding consumables founded in 1914.

The Harris Products Group currently operates manufacturing facilities in Mason, Ohio, USA; Gainesville, Georgia, USA; Dzierzonow, Poland; and Maua, São Paulo, Brazil. Each is ISO 9001 certified for quality management systems.

Demonstrating a commitment to stewardship of the global environment, these facilities are also ISO 14001 certified for environmental management systems.

LINCOLN ELECTRIC

The Harris Products Group is a wholly-owned subsidiary of The Lincoln Electric Company, the world leader in the design, development and manufacture of arc welding products, robotic welding systems, plasma and oxy-fuel cutting equipment.

Founded:  2006 Headquartered:  Mason, OH
Phone:  (513) 754-2000 Website:  www.harrisproductsgroup.com
International Customer Service Rep (510480)

Location: 4501 Quality Place
Mason, OH 45040
United States of America
Years of Experience: 2-5 Years
Department: Sales Level of Education: Associate's Degree
Full/Part Time: Full Time

Description:

INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE (510480) 

 The Harris Products Group | Mason, OH

Position overview:

 

Are you a customer-focused team player with international sales and customer service experience?  Can you effectively develop and maintain excellent customer rapport while promptly addressing inquiries and processing documentation?  If so, we invite you to grow your career as part of The Harris Products Group’s International Sales team located in Mason, OH.  Reporting to the International Sales Manager, you will handle sales and shipments to all foreign customers, U.S. exporters, and inter-company shipments outside of the United States.  As the voice of The Harris Products Group, you will develop and maintain strong working relationships with our international customers. You will accurately and efficiently provide answers and service to customers, process orders, book shipments, negotiate pricing and handle export documentation.

Why join our Harris team?

  • Competitive compensation structure, performance-based bonus opportunity, and benefits including medical, dental, vision, life, disability, 401K match and more.

  • An innovative and award-winning industry leader with a comprehensive commitment to quality and excellence.

  • An environment where employees are valued for contributions to the company and rewarded for performance.

Qualified candidates should be customer-focused professionals who possess:

  • Associate’s degree in International Business or equivalent from an accredited two-year college or technical school; or two years of customer service or export compliance and documentation experience and/or training.

  • One year of Export Compliance and Documentation work experience preferred.

  • Strong Microsoft Office skills, especially Excel; experience with SAP a plus.

  • Good organizational and communication skills with demonstrated follow-through ability.

  • Ability to provide creative solutions to customer concerns/complaints with ability to handle rejection.

  • Strength in cross-functional collaboration while promoting a supportive environment.

  • Solid understanding of business math.

  • Fluent in English and Spanish a plus

The Harris Products Group, a Lincoln Electric company headquartered in Mason, Ohio, is the global leader in the design and manufacture of gas welding and cutting equipment, industrial and specialty gas regulation equipment, gas distribution systems, brazing and soldering alloys and welding consumables.

The Harris Products Group is an Equal Opportunity Employer and Tobacco and Drug Free Workplace.

 

Visit harrisproductsgroup.com to learn more.



Version 1.56.0.21414 updated 11/25/2019 11:53 AM