CUSTOMER SERVICE REPRESENTATIVE
The Harris Products Group | Mason,
OH
Are
you driven to showcase your distinguished customer service skills? Are you detail oriented with the ability to
multitask? Do you excel in a team setting
and proactively perform follow-up with customers and coworkers? If so, we’d like for you to join our award
winning team!
Position overview:
The Harris Products Group is seeking a Customer
Service Representative to join our Inside Sales department. In this role, you will support sales efforts
and expand your technical knowledge by performing essential duties and
responsibilities such as taking new and existing customer calls, processing
orders, providing quotes, assisting customers in navigating our website, and working
cross-functionally to fulfill customer and departmental expectations.
Why work at Harris?
-
Excellent compensation and benefits including
medical, dental 401k match and more.
-
An established yet growing company with a
commitment to excellence.
-
An environment that values its talented and
dedicated employees.
Qualified candidates should be customer-focused and possess:
-
A High School Diploma or GED and one to three
months of related experience and/or training;
Associate’s
degree with two years’ related training/experience preferred.
-
A passion for establishing/building rapport while
providing exemplary customer service.
-
Strong computer literacy, including proficiency
in Microsoft Office products (specifically MS Word and Excel); SAP experience
preferred.
-
Accurate and timely data entry skills with a
strict focus on data integrity and confidentiality.
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Efficient ability to create, manage and maintain
accurate and detailed files.
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Interest and ability to learn technical aspects
of our products and applications.
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Strength in collaborating with cross-functional
teams while promoting a safe and supportive environment.
-
Strong problem solving skills with ability to
provide creative solutions to customer issues and handle rejection.
-
Strong organizational, communication and
presentation skills with ability to multi-task.
The Harris Products Group, a Lincoln Electric company headquartered in Mason, Ohio, is the global leader in the design and manufacture of gas welding and cutting equipment, industrial and specialty gas regulation equipment, gas distribution systems, brazing and soldering alloys and welding consumables. We offer an environment where employees are valued for their contributions to the company and rewarded for their performance.
Comprehensive
and competitive compensation plus performance-based bonus opportunity and
benefits that include: medical, dental,
vision, life, disability, 401k savings, and more.
Tobacco and Drug Free Workplace
The Harris Products Group is an Equal
Opportunity Employer
Visit
www.harrisproductsgroup.com to learn
more.