RECEPTIONIST / CUSTOMER SERVICE
The Harris Products Group | Mason,
OH
Are
you an energetic and dedicated professional seeking an opportunity in HR to
demonstrate your multi-tasking ability? Do
you have the passion to provide exemplary customer service and engage with
employees across all business functions? Do you thrive in an environment of diverse
responsibilities? If so, we invite you
to join our team!
Position
overview:
As Receptionist / Customer Service, you will provide visitors and callers a friendly and welcoming experience when interacting with the organization in order to promote strong business relationships and increased business and sales opportunity. Welcome visitors by greeting them in person or on the telephone, as well as answering and /or referring inquiries. Manage Customer Service inbox to ensure that orders have been entered and customer inquiries have been completed. Maintain security by following procedures; monitoring logbook; issuing visitor badges. Expert utilization of a multi-line phone system and console operation. Maintain a safe and clean reception area by complying with procedures, rules, and regulations. Contribute
to a team effort by accomplishing related results based on department
needs.
Why work at
Harris?
-
Excellent compensation and benefits including
medical, dental and 401k match.
-
A stable yet growing company with a commitment to
excellence.
-
An environment that values its talented and
dedicated employees.
-
An employer with a comprehensive focus on
continuous improvement.
Qualified
candidates should demonstrate an exemplary work ethic and possess:
-
A High School Diploma or general education degree
(GED), minimum of 1 year of clerical experience preferred.
-
A passion for establishing / building rapport while providing exemplary customer service.
-
A high-level of
proficiency with Microsoft Office programs.
-
A customer-focus with a strong, demonstrated background
in providing unmatched customer service.
-
Exceptional organization skills.
-
Expert ability to operate a multi-line phone
system, screen and appropriately route internal and external calls.
-
Superior written and verbal communication skills
with a strong talent in data entry.
The Harris Products Group, a Lincoln Electric company headquartered in Mason, Ohio, is the global leader in the design and manufacture of gas welding and cutting equipment, industrial and specialty gas regulation equipment, gas distribution systems, brazing and soldering alloys and welding consumables. We offer an environment where employees are valued for their contributions to the company and rewarded for their performance.
Comprehensive and competitive
compensation plus performance-based bonus opportunity and benefits that include: medical, dental, vision, life, disability,
401k savings, and more.
Tobacco and Drug Free Workplace.
The Harris Products Group is an Equal
Opportunity Employer.
Sponsorship is not offered for this position.
Visit www.harrisproductsgroup.com to learn more.