The HARRIS Products Group

Are you ready to JOIN our winning team

Overview

THE HARRIS PRODUCTS GROUP

The Harris Products Group is a world leader in metal working products used in the brazing, soldering, welding, cutting and gas distribution industries. The company was formed in 2006 with the merger of Harris Calorific, Inc., a manufacturer of gas welding and cutting equipment and gas regulation and distribution systems since 1905 , and the J.W. Harris Co., a manufacturer of brazing and soldering alloys and welding consumables founded in 1914.

The Harris Products Group currently operates manufacturing facilities in Mason, Ohio, USA; Gainesville, Georgia, USA; Dzierzonow, Poland; and Maua, São Paulo, Brazil. Each is ISO 9001 certified for quality management systems.

Demonstrating a commitment to stewardship of the global environment, these facilities are also ISO 14001 certified for environmental management systems.

LINCOLN ELECTRIC

The Harris Products Group is a wholly-owned subsidiary of The Lincoln Electric Company, the world leader in the design, development and manufacture of arc welding products, robotic welding systems, plasma and oxy-fuel cutting equipment.

Founded:  2006 Headquartered:  Mason, OH
Phone:  (513) 754-2000 Website:  www.harrisproductsgroup.com
Receptionist / Customer Service
Location:
4501 Quality Place
Mason, OH 45040
United States of America
Department:
Human Resources
Full/Part Time:
Full Time
Workplace Type:
Years of Experience:
0 - 1 Years
Level of Education:
High School Diploma
Shift:
Day Shift

Description:

RECEPTIONIST / CUSTOMER SERVICE

The Harris Products Group | Mason, OH

Are you an energetic and dedicated professional seeking an opportunity in HR to demonstrate your multi-tasking ability?  Do you have the passion to provide exemplary customer service and engage with employees across all business functions?  Do you thrive in an environment of diverse responsibilities?  If so, we invite you to join our team!

Position overview:

As Receptionist / Customer Service, you will provide visitors and callers a friendly and welcoming experience when interacting with the organization in order to promote strong business relationships and increased business and sales opportunity. Welcome visitors by greeting them in person or on the telephone, as well as answering and /or referring inquiries. Manage Customer Service inbox to ensure that orders have been entered and customer inquiries have been completed. Maintain security by following procedures; monitoring logbook; issuing visitor badges. Expert utilization of a multi-line phone system and console operation. Maintain a safe and clean reception area by complying with procedures, rules, and regulations. Contribute to a team effort by accomplishing related results based on department needs. 

Why work at Harris?

  • Excellent compensation and benefits including medical, dental and 401k match.

  •  A stable yet growing company with a commitment to excellence.

  •  An environment that values its talented and dedicated employees.

  •  An employer with a comprehensive focus on continuous improvement.

Qualified candidates should demonstrate an exemplary work ethic and possess:

  • A High School Diploma or general education degree (GED), minimum of 1 year of clerical experience preferred.

  • A passion for establishing / building rapport while providing exemplary customer service.

  •  A high-level of proficiency with Microsoft Office programs.

  •  A customer-focus with a strong, demonstrated background in providing unmatched customer service.

  •  Exceptional organization skills.

  •  Expert ability to operate a multi-line phone system, screen and appropriately route internal and external calls.

  •  Superior written and verbal communication skills with a strong talent in data entry.

The Harris Products Group, a Lincoln Electric company headquartered in Mason, Ohio, is the global leader in the design and manufacture of gas welding and cutting equipment, industrial and specialty gas regulation equipment, gas distribution systems, brazing and soldering alloys and welding consumables. We offer an environment where employees are valued for their contributions to the company and rewarded for their performance.

Comprehensive and competitive compensation plus performance-based bonus opportunity and benefits that include:  medical, dental, vision, life, disability, 401k savings, and more.

Tobacco and Drug Free Workplace.

The Harris Products Group is an Equal Opportunity Employer.

Sponsorship is not offered for this position.

Visit www.harrisproductsgroup.com to learn more.


Skills:

Language Requirements:
Manages Others:
Travel Required:
Pay Range:
to per
Pay Comments:
Salary + Bonus
Benefits:
Dental Insurance
Disability Insurance
Employee Assistance Plan
Health and Wellness Programs
Life Insurance
Medical Insurance
Mental Health Coverage
Paid Time Off
Prescription Drug Coverage
Retirement Savings and Planning
Stock Options
Vision Insurance
Version 1.56.8.33869 updated 4/19/2024 6:48 PM